Privacy Policy

1. Introduction

Welcome to Cultiva.ai. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. By using our service, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us, including but not limited to:

  • Personal identification information (name, email address, phone number)
  • Account credentials
  • Payment information
  • User-generated content
  • Device information (IP address, browser type, operating system)
  • Usage data (features accessed, timing of interactions)
  • Location data (if permitted by your device settings)
  • Communication preferences

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our service
  • Notify you about changes to our service
  • Provide customer support
  • Monitor usage of our service
  • Process your transactions
  • Send you marketing and promotional communications (with your consent)
  • Improve our service and develop new features
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

4. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the following types of cookies:

  • Essential cookies: Required for the operation of our service
  • Analytical cookies: Help us understand how visitors interact with our service
  • Marketing cookies: Used to track visitors across websites
  • Preference cookies: Remember your preferences and settings

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Third-Party Services

Our service may contain links to other sites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Your Rights

Under applicable data protection laws, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication measures
  • Employee training on data security

9. Children's Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date." You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your data protection rights, please contact us at:

  • Email: support@cultiva.ai
  • Website: www.cultiva.ai